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株式会社テレビ東京コミュニケーションズ様
Media & Entertainment / 株式会社テレビ東京コミュニケーションズ
課題: TV TOKYO's official app, 'Miu', was developed using a waterfall model and had significant challenges in adapting to the rapid pace of digital transformation. The app's development cycle was long and inefficient, making it difficult to respond to user needs and market changes. Yumemi was tasked with modernizing the app's development process and improving its overall quality and maintainability.
解決: Yumemi implemented a mobile-first, user-centric development approach. This involved adopting Agile methodologies, focusing on continuous integration and continuous delivery (CI/CD), and establishing a robust testing framework. The team prioritized user feedback and iterative development, allowing for rapid deployment of new features and bug fixes. They also focused on improving the app's architecture for better scalability and maintainability.
株式会社NTTドコモ様
Telecommunications / 株式会社NTTドコモ
課題: NTT Docomo sought to enhance its customer engagement and provide a more personalized mobile experience through its flagship app. The challenge was to integrate various services and data sources seamlessly while ensuring a high-performance, intuitive user interface. They needed a partner who could help them navigate the complexities of a large-scale mobile application and leverage cutting-edge technology.
解決: Yumemi partnered with NTT Docomo to re-architect and develop key features for their mobile app. This involved leveraging a micro-frontend architecture to enable independent development and deployment of different app modules. The team focused on creating a modular and scalable system that could accommodate future growth and integration of new services. They employed a user-centered design process to ensure the app remained intuitive and engaging.
SoftBank株式会社様
Telecommunications / SoftBank株式会社
課題: SoftBank aimed to create a next-generation customer service platform that would offer a seamless and personalized experience across multiple touchpoints. The goal was to reduce customer support load while improving satisfaction. They needed a partner with expertise in omnichannel strategy and advanced mobile development to bring this vision to life.
解決: Yumemi collaborated with SoftBank to design and develop a comprehensive digital customer service platform. This included a mobile app, a web portal, and AI-powered chatbots. The solution emphasized a unified customer view, enabling personalized interactions and proactive support. Yumemi focused on an agile development process, integrating user feedback at every stage to ensure the platform met evolving customer needs.
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提供サービス | ゆめみ ニュース 提供サービス 事例 メディア・セミナー 採用情報 お問い合わせ menu 提供サービス Cookie Settings Cookieポリシー/設定 open_in_new プライバシーポリシー open_in_new 情報セキュリティ基本方針 open_in_new 個人情報の保護に関する基本方針 open_in_new © Accenture. All Rights Reserved.
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